Thailand’s Ministry of Transport has officially unveiled the mobile application “Taxi OK” to raise the standards of taxi services.
Transport Minister Arkhom Termpittayapaisith said the ministry has introduced a series of measures to address taxi service issues, such as installing GPS systems in cabs, meter fare trackers, dashboard cameras and an SOS button for passengers for emergencies.
The Taxi OK app allows users to call taxis over their mobile device for a 20 baht service fee, on top of the 35 baht taxi starting fare. Users can choose between a standard or VIP cab, as well as among 14 taxi service centers. Once a taxi responds to the trip request, users will see the full name, license number and phone number of the driver.
During the trip, users can notify others of their location at any point during the journey and have access to an SOS button. In the event of an emergency, the distress message will be sent to the taxi’s service center, the Department of Land Transport and the police app “Police I Left U.”
The Taxi OK program will be piloted in 36,000 cabs, aiming to be rolled out in all cabs within five years.